?职位描述职位目的:管理卡特彼勒合同服务供应商提供的运输服务，用于卡特彼勒部件和机器在国内和海外的运输。识别、调查和解决运输问题，确保准确和及时的运输到设施，并制定改善服务和降低成本的措施。工作职责:制定、设计、运营、日常服务并实施运输服务解决方案。就运输服务与卡特彼勒工厂和认可的服务提供商协调解决问题。识别、开发和管理改进的运输方法的实施，以支持卡特彼勒的成本和服务目标，以确保卡特彼勒和卡特彼勒经销商组织的***结果。通过关键绩效指标管理这些服务提供商的绩效，以满足卡特彼勒工厂、供应商和配送中心的成本和服务绩效预期。识别、分析、开发和实施改进的运输方法，以支持卡特彼勒的质量、速度和成本目标。确定与合同服务提供商相关的可能节省成本或改进服务的领域。与供应商协调影响分析和成本效益解决方案的实施创建场景建模并执行基于“核心承运人战略”的全球运输采购战略，对投标数据进行成本效益分析。向买方和/或分析师推荐***的服务提供商。使用在线采购工具开发、实施和管理全球航空货运流程。为运营商/供应商开发和维护一个支出管理工具，包括应该跟踪和报告什么，以及如何维护这些信息。促进服务提供商/运营商和买方之间的所有介绍和审查会议。协助减轻过度负担，建议重新分配工作职责，并在必要时提出工作改进建议，如员工交叉培训，程序变更等。与买方和分析人员紧密合作并促进会议，以维护价格和合同，并在在线采购工具中提供更新。维护全球航空、海运、货运代理和海关经纪服务提供商/承运商的联系数据库。与法务部门协商，确定合同是否处于适当的形式，是否有适当的文件保存和签字批准。向法务部门和合规部门通报最新情况。监督和控制所有新合同，终止和修改，并保持状态日志。计算BAF(燃油调整系数)，并通过在线采购工具启动全球所需的更改。对特殊项目和部门成本节约的财务影响进行数据更新和运行报告。任职者负责实现和维护与生产控制职能相关的纪律，并参与这些特定工艺的新产品导入项目的实施。负责完成自己的工作任务，并与他人协调工作。典型的内部客户包括来自一个部门中两个或多个工作小组的员工。外部客户包括;全球承运人，货运代理，海关经纪和航空货运提供商。该职位的挑战是快速正确地发现问题。任职者通常通过遵循部门指导方针或应用过去有效的解决方案来解决问题。在职者可以自由决定完成工作任务的***方式，以达到预期的结果。工作完成后进行评审，除非在最复杂或影响***的情况下。影响关键质量目标，包括客户满意度，持续改进，及时性，准确性，效率，成本节约，过程质量，办公室认证等。背景/经验:该职位要求在各种运营、配送、运输、承包、仓库整合和货代方面有经验和/或同等知识。具有费率管理系统和/或采购工具(如Pelyco和/或GT Nexus)的工作知识或律师助理技能。深刻理解国际供应链，包括物理流和数据流，包括海运公司、航空公司、卡车公司、铁路公司的货运代理和海关经纪人。电脑技能是必须的，该职位必须有良好的组织能力，自我激励能力，并能在多个截止日期前同时处理多项任务。要求大专或大学学历或同等工作经验，3-5年运输和/或物流经验更好。优秀的人际关系技能需要协调活动，改变流程，确定改进和成本节约的想法与服务提供商，内部和外部客户。个人计算机技能，熟悉各种传输和网络设计软件包(即i2, CAST)。会外语者优先考虑。工作人员经常与工作小组以外的人接触，以提供或获取信息。对于工作人员来说，清楚地表达自己是很重要的。? Job Description SummaryJOB PURPOSE: Manages the Transportation Service Provider services provided by Caterpillar contracted service providers for the shipment of Caterpillar components and machines domestically and overseas. Identifies, investigates, and resolves problems with shipments to ensure accurate and on-time delivery to facilities, and develops initiatives to improve service and lower cost. JOB DUTIES: Scope, design, operate, day-to-day services and implement transportation service solutions. Coordinate problem resolution with Caterpillar facilities and approved Service Providers with regards to transportation services. Identify, develop and administer the implementation of improved transportation methods that support Caterpillar's cost and service objectives and goals, to ensure best results for Caterpillar and Cat Dealer organizations.Manages the performance of these Service Providers through Key Performance Indicators to meet cost and service performance expectations from Caterpillar facilities, Suppliers and Distribution Centers. Identifies, analyzes, develops and implements improved transportation methods that support Caterpillar's quality, velocity and cost objectives. Identifies areas of possible cost savings or improvements in service, associated with the contracted Service Providers. Coordinates impact analysis and implementation of cost effective solutions with ProvidersCreate scenario modeling and execute the Global Transportation Procurement Strategy based on “Core Carrier Strategy” to perform cost benefit analysis of the data from bids. Make recommendations for the optimal service provider to Buyers and/or Analyst. Develop, implement and manage a process for Global Air Freight using the online procurement tool. Develop and maintain a Spend Management tool for carriers/providers including what should be tracked and reported and how this information will be maintained. Facilitate all introduction and review meetings between Service Providers/Carriers and Buyers.Assists in alleviating overburden, recommending reassignment of responsibilities between assignments and makes work improvement suggestions such as employee cross training, procedural changes, etc. as necessary. Works closely with and facilitates meetings for Buyer and Analyst personnel to maintain rates and contracts and provide updates within the online procurement tool. Maintains a contact database for all Global Service Providers /Carriers for Air, Ocean, Freight Forwarding, and Customs Brokerage. Confers with Legal to determine if the contracts are in the proper form and have the proper document retention and signatory approvals. Communicates updates to Legal and to Compliance. Monitors and control all new contracts, terminations and amendments and maintain a status log of such. Computes BAF (Bunker Adjustment Factor) and initiate the changes that are required globally via the online procurement tool. Update data and run reports for financial impact on special projects and department cost savings. The incumbent is responsible for achieving and maintaining disciplines relative to production control functions and participating with the implementation of NPI projects for these specific processes. The incumbent manages the completion of own work assignments and coordinates work with others.Typical internal customers include employees from two or more work groups in a Division. External customers include; Global Carriers, Freight Forwarders, Customs Brokerage and Air Freight Providers. The position is challenged to quickly and correctly identify problems. The incumbent generally resolves issues by following departmental guidelines or applying a solution that worked in the past. The incumbent is free to determine the best way to complete job assignments in order to achieve desired results. Work is reviewed after completion, except in the most complex or high impact situations. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, Office Certification, etc. Limited travel required (Less than 5% of working time).BACKGROUND/EXPERIENCE:The position requires experience in and/or equivalent knowledge of various Operating, Distribution, Transportation, Contracting, Warehouse Consolidation and Forwarding. A working knowledge of a rate management systems and/or procurement tools such as Pelyco and/or GT Nexus or Paralegal skills are desired. Strong understanding of international supply chain, both physical flow and data flow including ocean carriers, air carriers, truck carriers, rail carrier’s freight forwarders, and Customs brokers. PC skills are a must and the Job Holder must be well organized, a self-motivated and can multitask against multiple deadlines. Requires a college or university degree or equivalent experience and a minimum of 3-5 years’ experience in Transportation and/or Logistics. Excellent human relations skills are required to co-ordinate activities, change processes, identify improvements and cost saving ideas with service providers, internal and external Clients.Personal computer skills and familiarity with various transport